Insurance for Physiotherapists Get a quote Get a quote 1800 805 191
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Mon – Fri 8:30am - 5:00pm AET

Special offer: 15 months for 121

Get 15 months cover for the price of 12 when you take out a new Professional Indemnity and Public & Products Liability policy through Aon.1


Why do Physiotherapists need insurance? 

As a physiotherapist, your clients see you for all sorts of pains and strains, helping them with their day to day aches through to total rehabilitation.

But like all small businesses, there are risks in the operation of your business. Some incidents could have enough financial strain to completely bring your practice to a stop. Insurance that is customised for the common risks in your industry should be a key consideration when deciding how to protect your business.

If something were to go wrong in the course of your treatment, such as a client alleging your treatment led to their pain worsening, you could quickly be faced with a different kind of pain. Coming up with thousands of dollars to defend yourself in such situations would probably be quite a stretch. It’s therefore important to have in place appropriate insurance for your physiotherapy practice to help take the tension off your strained finances if you do experience such events.

Don’t just insure, be sure

Business insurance can be complicated. What you think you’re paying for isn’t always what you get. As a broker and Physiotherapists insurance specialist, Aon helps you find a policy customised for the common risk of your industry so you’re more confident that you’ve found the right type of insurance for your business. 

Why Aon for Physiotherapists Insurance?

Don't just insure, be sure.


Right type of cover

  • Aon arranges Insurance tailored to protect against common risks in the Physiotherapists sector
  • We help you to understand how your policy protects against the common risks as a Physiotherapist 
  • Competitive premiums thanks to Aon’s scale and influence.

Specialist support

  • A team of experienced Physio insurance specialists to help you at every step
  • We help you make claims and advocate on your behalf
  • Australian based teams.

Easy to manage

  • Quotes online or over the phone on 1800 805 191
  • Options to take out premium funding loans to pay monthly. Fees and charges will apply
  • Adjust your policy any time. Terms and conditions may apply
  • Easy renewal management
  • Online requests for certificates of insurance.

Rely on Aon's industry expertise in Physiotherapists insurance

Business insurance can be complicated. What you think you’re paying for isn’t always what you get. At Aon, we want you to feel confident you’ve made a smart decision for your business insurance needs.

As SME specialists for Physiotherapists insurance, we understand the risks that businesses like yours face and how to insure against them. We know insurance policies and understand that the detail of your policy wording is critical to providing the type of cover your small business needs. That’s why we help you by arranging policies customised for the common risks of your industry.

Our team of Australian-based SME insurance experts are here to support you and your business every step of the way. We’ll give you access to the relevant information required to help you understand the cover options available to you so you can feel more informed about your choice of insurance.

What insurance do Physiotherapists need?

Professional Indemnity
(includes Public & Product Liability)
This provides cover in the event a third party alleges that you have been negligent in performing your services or giving advice, and as a result, they have suffered injury or financial loss. For example, a client may allege your treatment caused their condition and pain to worsen, and sue you for financial compensation. Professional Indemnity insurance may cover the cost of legal representation, as well as compensation you’re required to pay as result of the claim.2

Professional Indemnity Insurance is also a mandatory insurance to hold as per requirements set by the Physiotherapy Board of Australia.
Public Liability
(included in our Professional Indemnity package)
Cover for Public Liability is included as part of the Professional Indemnity policy.

Public Liability Insurance helps protect your business against liability for third-party personal injury or property damage arising out of your business activities. For example, if a client or visitor was to slip and fall while on your business premises, you would look to this policy to cover the claim.

While these events may seem rare, if they do occur, the financial impacts can be very significant. As a Physiotherapist, your profession involves significant interaction with clients, therefore Public Liability is a crucial cover to consider for your business, whether that’s at your office, out in public, or at your clients’ homes.2
Business Insurance
Business Insurance is designed to protect your business and its assets (including equipment) against certain unexpected events. For example it can include cover for damage to business premises and/or equipment caused by fire, storm, theft and other insured events.2

A key part of this policy is Business Interruption, which can provide protection for lost revenue in the event your business is unable to operate as usual due to an insured peril.

Business Insurance is made up of a number of cover sections, and you can choose the sections that relate to your business. Cover is also available for damage to money (if you keep cash on premises), portable contents such as mobile phones and laptops, and Public Liability.
Cyber Insurance
Cyber insurance helps protect you against certain cyber related threats, such as unauthorised access to your computer system or network resulting in loss or theft of data.  

As a Physiotherapist you may store valuable client data (such as personal details, bank account details and health records). When this type of personal information is kept digitally in your care, custody or control, it is important to consider the risks of data and security breaches. Cyber insurance may be worth considering when protecting your business against these risks.2

Cyber insurance has now become one of the essential products a business in the health industry should consider.
Product Liability
(included in our Professional Indemnity package)
Cover for Product Liability is included as part of the Professional Indemnity policy.

Product liability insurance helps protect your business against financial liability for third party injury or damage caused by products sold or supplied through your business.

Public and Products Liability policies can cover legal defence and court costs, assisting your business with the financial setbacks of defending a claim.2

Cover benefits of Physiotherapists Professional Indemnity Insurance

2 hours complimentary legal advice
You could save hundreds of dollars on outside legal costs with 2 hours of complimentary legal advice on risks insured under this Policy. Legal advice relating to your policy is not included.2

Flexible Professional Indemnity cover limits
Choose a level of Professional Indemnity cover that to suits you: $1 million, $2 million, $5 million, $10 million or $20 million.2

No excess
No excess for certain claims against the Professional Indemnity or Product Liability section, where provided in the Schedule.2

Public and Products Liability cover
$20 million combined Public and Products Liability limit per claim and $60 million in the aggregate for all claims.2

Unlimited retroactive date
You may be covered for claims relating to events that happened before you purchased cover, as long as you weren’t aware of a claim or facts or circumstances which could give rise to a claim, before you purchased the policy.2

Subject to eligibility criteria and must be stated in the Schedule.

Run-off cover
You can be subject to claims for professional wrong-doing even after you retire or sell your business. Run-off cover extends your insurance policy for up to 7 years after your business ceases, to respond to claims which arose while the business was operating.2

FAQs

Frequently Asked Questions
Here are answers to some commonly asked questions by Physiotherapists.
Why do Physiotherapists need Public Liability insurance?
You know there are things in life that are out of our control, like accidents. There could be a loose nail, and someone could snag themselves on it, setting into motion any number of events that could lead you to being sued. You could be held liable if someone is injured or their property is damaged on your premises or because of your business dealings.

Public Liability insurance provides cover for legal liabilities if a member of the public makes a claim that they were injured, or damage was caused to their property because of your business dealings or on your premises2.
What level of complimentary legal advice do I receive?
A total of 2 hours of complimentary legal advice is offered if you hold the Aon Health Combined Professional Indemnity, Public & Products Liability Policy. You can call the Legal Helpline up to a total of 2 hours in each policy year, per policy, for general legal advice relating to your practice. Legal advice relating to your policy is not included.2

The Legal Helpline is entirely confidential, and you'll be supported by a network of lawyers who work independently of Aon. This conversation will not impact the future cost of your insurance premium.
Am I covered if I conduct home visits to treat patients?
If you conduct home visits to provide your service, the Aon Health Combined Professional Indemnity, Public & Products Liability Policy will extend to those visits.2 However, this may not be the case for all policies, so we recommend contacting your broker to confirm your coverage.
Explore more FAQs
I operate my practice from home, do I need insurance?
If you operate your practice from home, Professional Indemnity is still relevant as the risk of clients alleging professional negligence on your part is still applicable. It’s likely at some point, you will meet with clients in person, whether that’s at their home, or out in public, so Public & Products Liability is also very relevant for you. Business Insurance can also help cover the cost of your office equipment such as mobile phone or laptop if they’re stolen or damaged.

Why might I need run-off cover?
Even after you've retired or are no longer practising, you could still be subject to claims which arise from when you were in business. Under the Aon Health Combined Professional Indemnity, Public & Products Liability Policy, run-off cover allows you to arrange complimentary run-off cover for a period of 7 years in relation to incidents that happened while you were practising.2

When will I receive my certificate of currency?
When you purchase your Aon Health Combined Professional Indemnity, Public & Products Liability Policy online you will receive your certificate of currency in minutes to your elected email address. If you purchase your insurance with one of our experienced brokers, the time line may vary.3

How do I make a claim?
​You will find details of how to make a claim in the policy wording you receive from us. However, we also appreciate that having to make a claim can be a stressful time. That's why as your advocate we are always on hand to help with any questions. Please do not hesitate to call us on 1800 805 191 during business hours or email au.alliedhealth@aon.com

What if I need to make a change to my policy?
It is important to keep your policy up to date with the changing shape of your business but also to keep your business and personal information up to date in the event of a claim.

Should your business circumstances have changed, for example you have moved into new premises or you have changed the services that you offer and you are not sure if your existing insurance covers it anymore then you can always call one of our experienced friendly brokers to discuss on 1800 805 191 or au.alliedhealth@aon.com

How do I renew my policy?
Your renewal offer, schedule and tax invoice will be sent to you via your elected email address approximately 30 days before your renewal date. It is important at this stage to review the details of our offer carefully (remember pricing and coverage levels may have changed so it is important to review). If you are happy with the offer and wish to accept, it is important that you pay for your renewal by the date specified on the tax invoice.

Thank you for looking into renewing your policy through Aon. It is greatly valued that you are pleased with the level of service and coverage you receive.

What should I do if I have not received my certificate of currency or renewal offer/documents?
Please accept our apologies. At Aon we strive to deliver best in class service, so we are sorry to hear you have not received your documents. Please contact request your Certificate of Currency here or alternatively us on 1800 805 191 or au.alliedhealth@aon.com and we will look to send your documents as soon as possible.

What are your opening hours?
Our opening hours are 8.30 a.m. to 5.00 p.m. Monday to Friday (except public holidays). If you need to contact us out of hours you can email us at au.alliedhealth@aon.com and we will pick up your query on the next business day.

Can I pay for my policy monthly?
Yes you can, monthly payments can be arranged through a premium funding agreement with Hunter Premium Funding4 to help you spread the costs of your insurance across the year. Please note that the total overall cost is higher if you pay monthly. Contact us on 1800 805 191 or by email on au.alliedhealth@aon.com.

Contact


Call 1800 805 191

8:30am - 5:00pm AET
Mon - Fri (except public holidays) 
1Offer available to new customers who purchase the Aon Health Combined Professional Indemnity, Public & Products Liability Policy and who do not currently have a Professional Indemnity or Public Liability policy through Aon. Aon reserves the right to cancel this offer at any time.

2Subject to full terms, conditions and limits of the policy. Please review the full policy wording for more information.

3We will process your certificate of currency request instantly but, depending on your internet speed and email server, it could take a few minutes to get to your inbox. If you're arranging the policy via one of our Brokers the time line may vary, however it is likely to be a minimum of 24 hours.

4Hunter Premium Funding is a third party independent of Aon, however Aon will receive a commission if you pay for your policy through a premium funding agreement with them.

Aon Health Combined Professional Indemnity, Public & Products Liability Insurance is arranged by Aon Risk Services Australia Limited ABN 17 000 434 720 (Aon) on behalf of the underwriter, AAI Limited trading as Vero Insurance (Vero) ABN 48 005297 807 AFSL 230859. If you purchase this insurance, Aon will receive a commission that is a percentage of the premium. Further information can be found in our FSG click here or provided upon request.