Special offer: 15 months for 121
Get 15 months cover for the price of 12 when you take out a new Professional Indemnity and Public & Products Liability policy through Aon.1
Why do Massage Therapists need insurance?
As a massage therapist, your hands can work magic. From helping heal and treat pain from serious injuries, to simply helping someone who’s worked a little too hard to relax, your service is valuable for your clients in maintaining their wellbeing and quality of life.
However, as with any business, life for a massage therapist may not always go according to plan. One unhappy client alleging your service caused them pain, or someone tripping over and injuring themselves on your premises are all real events… and they happen to even the most cautious businesses. When trigger points like these escalate, they can quickly cause some serious tension in the operation of your business. This is why it’s important to have adequate insurance in place for your massage therapy business to ensure you can recover and heal from the financial stress of certain mishaps.
Are you a member of Massage and Myotherapy Australia?
Aon is the approved insurance broker for Massage and Myotherapy Australia members. If you are a member of Massage and Myotherapy, please click here to find out more about the cover that we arrange for members.
Massage Therapists Insurance. Easy
Easy to understand
- Easy to digest information about what insurances your business needs and buy online
- Or it’s an easy call one of our experienced, friendly brokers on 1800 805 191
Easy to Buy
- Quick quotes available online
- Purchase in just a few clicks
- Options available to pay monthly
Easy to manage
- Adjust your policy anytime you require and manage your renewals with a quick call
- Request certificates of insurance quickly and easily
- Aon can assist you in filing complex claims
Why choose Aon for Massage Therapists insurance?
When it comes to insurance for Massage Therapists, there are a few options available to you, and deciding which ones you need might not be easy. Aon is committed to making life easier for you by arranging insurance that’s easy to understand, buy and manage, so you can get quotes and take out a policy online in just a few clicks. Or if you do need help, our team of friendly experienced brokers are a phone call away to help you understand what insurances you may or may not need, but more importantly, why; helping give you confidence that you’re making a better decision for you and your business.
Public Liability Insurance helps protect your business against liability for third-party personal injury or property damage arising out of your business activities. For example, if a client or visitor was to slip and fall while on your business premises, you would look to this policy to cover the claim.
While these events may seem rare, if they do occur, the financial impacts can be very significant. As a Massage Therapist, your profession involves significant interaction with clients, therefore Public Liability is a crucial cover to consider for your business, whether that’s at your office, out in public, or at your clients’ homes.2
A key part of this policy is Business Interruption, which can provide protection for lost revenue in the event your business is unable to operate as usual due to an insured peril.
Business Insurance is made up of a number of cover sections, and you can choose the sections that relate to your business. Cover is also available for damage to money (if you keep cash on premises), portable contents such as mobile phones and laptops, and Public Liability.
As a Massage Therapist you may store valuable client data (such as personal details, bank account details and health records). When this type of personal information is kept digitally in your care, custody or control, it is important to consider the risks of data and security breaches. Cyber insurance may be worth considering when protecting your business against these risks.2
Cyber insurance has now become one of the essential products a business in the health industry should consider.
Product liability insurance helps protect your business against financial liability for third party injury or damage caused by products sold or supplied through your business.
Public and Products Liability policies can cover legal defence and court costs, assisting your business with the financial setbacks of defending a claim.2
Cover benefits of Massage Therapists Professional Indemnity Insurance
2 hours complimentary legal advice
You could save hundreds of dollars on outside legal costs with 2 hours of complimentary legal advice on risks insured against under this Policy. Legal advice relating to your policy is not included.2
Flexible Professional Indemnity cover limits
Choose a level of Professional Indemnity cover that to suits you: $1 million, $2 million, $5 million, $10 million or $20 million.2
No excess for certain claims against the Professional Indemnity or Product Liability section, where provided in the Schedule.2
Public and Products Liability cover
$20 million combined Public and Products Liability limit per claim and $60 million in the aggregate for all claims.2
Unlimited retroactive date
You may be covered for claims relating to events that happened before you purchased cover, as long as you weren’t aware of a claim or facts or circumstances which could give rise to a claim, before you purchased the policy.2
Subject to eligibility criteria and must be stated in the Schedule.
You can be subject to claims for professional wrong-doing even after you retire or sell your business. Run-off cover extends your insurance policy for up to 7 years after your business ceases, to respond to claims which arose while the business was operating.2
Public Liability insurance includes cover for legal liabilities if a member of the public makes a claim that they were injured, or damage was caused to their property because of your business dealings or on your premises.
The Legal Helpline is entirely confidential, and you'll be supported by a network of lawyers who work independently of Aon. This conversation will not impact the future cost of your insurance premium.
If you conduct home visits to provide your service, the Health Combined Professional Indemnity, Public & Products Liability Policy arranged through Aon will extend to those visits. However, this may not be the case for all policies, so we recommend contacting your broker to confirm your coverage.
I operate my practice from home, do I need insurance?
If you operate your practice from home, Professional Indemnity is still relevant as the risk of clients alleging professional negligence on your part is still applicable. It’s likely at some point, you will meet with clients in person, whether that’s at their home, or out in public, so Public & Products Liability is also very relevant for you. Business Insurance can also help cover the cost of your office equipment such as mobile phone or laptop if they’re stolen or damaged.
Why might I need run-off cover?
Even after you've retired or are no longer practising, you could still be subject to claims from the time you were in business. Under the Combined Professional Indemnity, Public & Products Liability Policy arranged through Aon, run-off cover allows you to arrange complimentary run-off cover for a period of up to 7 years in relation to incidents that happened while you were practising.2
When will I receive my certificate of currency?
When you purchase your Professional Indemnity policy online you will receive your certificate of currency in minutes to your elected email address. If you purchase your insurance with one of our experienced brokers, the time line may vary.3
How do I make a claim?
You will find details of how to make a claim in the policy wording you receive from us. However, we also appreciate that having to make a claim can be a stressful time. That's why as your advocate we are always on hand to help with any questions. Please do not hesitate to call us on 1800 805 191 during business hours.
What if I need to make a change to my policy?
It is important to keep your policy up to date with the changing shape of your business but also to keep your business and personal information up to date in the event of a claim. Should your business circumstances have changed, for example you have moved into new premises or you have changed the services that you offer and you are not sure if your existing insurance covers it anymore then you can always call one of our experienced friendly brokers to discuss on 1800 805 191
How do I renew my policy?
Your renewal offer, schedule and tax invoice will be sent to you via your elected email address approximately 30 days before your renewal date. It is important at this stage to review the details of our offer carefully (remember pricing and coverage levels may have changed so it is important to review). If you are happy with the offer and wish to accept, it is important that you pay for your renewal by the date specified on the tax invoice. Thank you for looking into renewing your policy through Aon. It is greatly valued that you are pleased with the level of service and coverage you receive.
What should I do if I have not received my certificate of currency or renewal offer/documents?
Please accept our apologies. At Aon we strive to deliver best in class service, so we are sorry to hear you have not received your documents. Please request your Certificate of Currency here or alternatively contact us on 1800 805 191 or firstname.lastname@example.org and we will look to send your documents as soon as possible.
What are your opening hours?
Our opening hours are 8.30 a.m. to 5.00 p.m. Monday to Friday (except public holidays). If you need to contact us out of hours you can email us at email@example.com and we will pick up your query on the next business day.
Can I pay for my policy monthly?
Yes you can, monthly payments can be arranged through a premium funding agreement with Hunter Premium Funding4 to help you spread the costs of your insurance across the year. Please note that the total overall cost is higher if you pay monthly. Contact us on 1800 805 191 or by email on firstname.lastname@example.org.
2Subject to full terms, conditions and limits of the policy. Please review the full policy wording for more information.
3We will process your certificate of currency request instantly but, depending on your internet speed and email server, it could take a few minutes to get to your inbox. If you're arranging the policy via one of our Brokers the time line may vary, however it is likely to be a minimum of 24 hours.
4Hunter Premium Funding is a third party independent of Aon, however Aon will receive a commission if you pay for your policy through a premium funding agreement with them.
Professional Indemnity, Public & Products Liability Insurance for Massage Therapists is arranged by Aon Risk Services Australia Limited ABN 17 000 434 720 (Aon) on behalf of the underwriter, AAI Limited trading as Vero Insurance (Vero) ABN 48 005297 807 AFSL 230859. If you purchase this insurance, Aon will receive a commission that is a percentage of the premium. Further information can be found in our FSG click here or provided upon request.