ACCA and Aon
Insurance for members of Australian Community Counsellors Association (ACCA)
or call 1800 805 191 Mon - Fri 8:30am - 5:00pm AET
Special offer: 15 months for 12
Get 15 months cover for the price of 12 when you take out a new Professional Indemnity and Public & Products Liability policy through Aon.*
Why do Counsellors need insurance?
As a Counsellor, you play a vital role in helping people cope with a variety of issues, assisting them develop strategies to address and resolve issues on their own, with the aim to help them lead happier and healthier lives.
It can be a hugely fulfilling career to see people finding the confidence through the right approach to get their life back on track. However, you can be dealing with people in crisis and this could lead to a patient misunderstanding your advice and a legal claim being made against you.
Why choose Aon for Counsellors Insurance?
When it comes to insurance for Counsellors, there are a few options available to you. Aon is committed to making life easier for you by arranging insurance that’s easy to understand, buy and manage, so you can get quotes and take out a policy online in just a few clicks. Or if you need help, our team of friendly experienced brokers are a phone call away to help you understand what insurances you may or may not need, but more importantly why; helping give you confidence that you’re making a better decision for you and your business.
Choose your cover
What are the cover benefits
Cover benefits of Professional Indemnity Insurance for ACCA Members
You could save hundreds of dollars on outside legal costs with 2 hours of complimentary legal advice on risks insured under this Policy. Legal advice relating to your policy is not included.1
Choose a level of Professional Indemnity that to suits you: $1 million, $2 million, $5 million, $10 million or $20 million.1
No excess for certain claims against the Professional Indemnity or Product Liability section, where provided in the Schedule.1
$20 million combined Public and Products Liability limit per claim and $60 million in the aggregate for all claims.1
You may be covered for claims relating to events that happened before you purchased cover, as long as you weren’t aware of a claim or facts or circumstances which could give rise to a claim, before you purchased the policy.1
Subject to eligibility criteria and must be stated in the Schedule.
You can be subject to claims for professional wrong-doing even after you retire or sell your business. Run-off cover extends your insurance policy for up to 7 years after your business ceases, to respond to claims which arose while the business was operating.1
Why Aon?
Don't just insure, be sure.
Industry expertise
Feel confident about your choice of insurance by talking with specialists in your industry
Local support
All brokers based in Australia
Global broker
Our global scale means we can negotiate competitive quality insurance products with insurers
Client education
We provide specialist resources on business insurance and risk management to help you stay on top of current and emerging risks in your industry
Frequently Asked Questions
Here are some questions commonly asked by Counsellors
Why do Counsellors need Public Liability insurance?
Public Liability is an important cover for any business that interacts with members of the public. One of your clients or a member of the public could take a spill and hurt themselves or damage their property on your premises. This could lead to them making a claim against your business, and you could be held liable.
Public Liability insurance includes cover for legal liabilities if a member of the public makes a claim that they were injured, or damage was caused to their property because of your business dealings or on your premises.
What level of complimentary legal advice do I receive?
A total of 2 hours of complimentary legal advice is offered if you hold the Aon Health Combined Professional Indemnity, Public & Products Liability Policy. You can call the Legal Helpline up to a total of 2 hours in each policy year, per policy, for general legal advice relating to your practice. Legal advice relating to your policy is not included.2
The Legal Helpline is entirely confidential, and you'll be supported by a network of lawyers who work independently of Aon. This conversation will not impact the future cost of your insurance premium.
Am I covered if I conduct home visits with clients?
If you conduct home visits to provide your service, the Aon Health Combined Professional Indemnity, Public & Products Liability Policy will extend to those visits.2 However, this may not be the case for all policies, so we recommend contacting your broker to confirm your coverage.
Why might I need run-off cover?
Even after you've retired or are no longer practising, you could still be subject to claims from the time you were in business. Under the Combined Professional Indemnity, Public & Products Liability Policy arranged through Aon, run-off cover allows you to arrange complimentary run-off cover for a period of up to 7 years in relation to incidents that happened while you were practising.2
When will I receive my certificate of currency?
When you purchase your insurance online you will receive your certificate of currency in minutes to your elected email address. If you purchase your insurance with one of our experienced brokers, the time line may vary.2
How do I make a claim?
You will find details of how to make a claim in the policy wording you receive from us. However, we also appreciate that having to make a claim can be a stressful time. That's why as your broker we are always on hand to help with any questions. Please do not hesitate to call us on 1800 805 191 during business hours.
What if I need to make a change to my policy?
It is important to keep your policy up to date with the changing shape of your business but also to keep your business and personal information up to date in the event of a claim.
Should your business circumstances have changed, for example you have moved into a new premises or you have changed the services that you offer and you are not sure if your existing insurance covers it anymore then you can always call one of our experienced friendly brokers to discuss on 1800 805 191 during business hours.
How do I renew my policy?
Your renewal offer, schedule and tax invoice will be emailed to you approximately 30 days before your renewal date. Please ensure you review the details of our offer carefully (remember pricing and coverage levels may have changed so it is important to review). If you are happy with the offer and wish to accept, simply make payment by the date specified on the tax invoice.
What should I do if I have not received my certificate of currency or renewal offer/documents?
Please accept our apologies. At Aon we strive to deliver best in class service, so we are sorry to hear you have not received your documents. Please request your Certificate of Currency here or alternatively contact us on 1800 805 191 during business hours or email [email protected] and we will look to send your documents as soon as possible.
What are your opening hours?
Our opening hours are 8.30 a.m. to 5.00 p.m. Monday to Friday (except public holidays). If you need to contact us out of hours you can email our health professions-specific teams:
All Other Health Professions [email protected]
And we will pick up your query on the next business day.
Can I pay for my policy monthly?
Yes you can, monthly payments can be arranged through a premium funding agreement with Hunter Premium Funding2 to help you spread the costs of your insurance across the year. Please note that the total overall cost is higher if you pay monthly. Contact us on:
All Other Health Professions [email protected]
And we will pick up your query on the next business day.
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Or call us on 1800 805 191, email us on [email protected]
*Offer available to new customers who purchase the Aon Health Combined Professional Indemnity, Public & Products Liability Policy and who do not currently have a Professional Indemnity or Public Liability policy through Aon. Aon reserves the right to cancel this offer at any time.
1Subject to the full terms, conditions and limits of the policy. Please review the full policy wording for more information.
2We will process your certificate of currency request instantly but, depending on your internet speed and email server, it could take a few minutes to get to your inbox.
3Hunter Premium Funding is a third party independent of Aon, however Aon will receive a commission if you pay for your policy through a premium funding agreement with them.
The Aon Health Combined Professional Indemnity, Public & Products Liability Policy is arranged by Aon Risk Services Australia Limited ABN 17 000 434 720 (Aon) on behalf of the underwriter, Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. If you purchase these insurance, Aon will receive a commission that is a percentage of the premium. Further information can be found in our FSG click here or provided upon request.