Insurance for Not-For-Profits

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Mon – Fri 8:30am - 5:30pm AET

Why do Not For Profits need insurance?

As a Not-for-Profit organisation, the benevolent and philanthropic work you do forms an important part of our community’s fabric. However, sometimes incidents occur in the course of operating a not-for-profit organisation, and bring with them significant financial hardship. Be it a client alleging an injury due to your activities, or falling victim to a cyber attack, unfortunate events like these can be extremely difficult to handle, no matter how good your intentions are. It’s therefore important you consider insurance for your not-for-profit through a broker that understands the needs of the industry.

Why Aon for Not For Profits insurance?

As the chosen insurance partner of a number of not-for-profit industry bodies, Aon can help protect your organisation by arranging insurance that is easy to understand, buy and manage. We have a dedicated team of friendly, experienced brokers who are committed to ensuring you understand your various options, so you can make a better decision for you and your business.


Frequently Asked Questions
Here are answers to some commonly asked questions by Not-for-profits.
My organisation isn’t listed above, can I still get insurance?
If your organisation isn’t listed above, we may still be able to arrange cover for you. Simply give our team a call, and we may be able to assist you.
How do I find out what insurance I need?
The insurance you need will vary depending on the organisation you’re in, and you may need more than one policy. At a minimum, you’re likely to require Public Liability Insurance if you’ll be conducting activities in public and interacting with third parties. You can speak to our team to help you understand what insurances you may or may not need.
How do I make a claim?
If you need to make a claim, your first point of contact should be the Aon NFP team. We appreciate that having to make a claim can be a stressful time which is why as your advocate we are always on hand to help with any questions.
Please call us on 1800 123 266 during business hours and we will walk you through the process.
Explore more FAQs
What if I need to make a change to my policy?
​It is important to keep your policy up to date with the changing shape of your work but also to keep your business and personal information up to date in the event of a claim.

Should your business circumstances have changed, for example you have changed the services that you offer and you are not sure if your existing insurance covers it anymore then you can always call one of our experienced friendly brokers to discuss on 1800 123 266

How do I renew my policy?
Your renewal offer will be sent to you via your elected email address, approximately 30 days before your renewal date you will receive a renewal email and schedule from Aon. It is important at this stage to review the details of our offer carefully (remember pricing and coverage levels may have changed so it is important to review). If you are happy with the offer and wish to accept, it is important that you pay for your renewal by the date specified on the tax invoice.

Thank you for looking into renewing your policy through Aon. It is greatly valued that you are pleased with the level of service and coverage you receive.

What should I do if I have not received my certificate of currency or renewal offer/documents?
Please accept our apologies, at Aon we strive to deliver best in class service, so we are sorry to hear you have not received your documents. Please contact us on 1800 123 266 or and we will look to send your documents as soon as possible.

What are your opening hours?
Our opening hours are 8.30 a.m. to 5.00 p.m. Monday to Friday (except public holidays). If you need to contact us out of hours you can email us at and we will pick up your query on the next business day.


Ways to get in touch

Call 1800 123 266

8:30am - 5:00pm AET
Mon - Fri (except public holidays)

Email us

1. Subject to the full terms, conditions and limits of the policy. Please review the full policy wording for more information.

In arranging certain NFP policies, Aon has binder agreements with relevant insurers under which Aon is authorised to commit such insurers to providing cover without reference to them. When acting under a binder we will be acting under an authority given to Aon by the insurer and will be effecting the insurance contract as agent of the insurer and not as your agent. Our binder arrangements with insurers are such that we remain your agent in the handling of any claim.