Comprehensive insurance for Volunteering Organisations

Why Aon?

Do you know what types of insurance your Volunteering Organisation may need? Visit our NFP insurance doctor!

As the approved insurance broker for Volunteering Australia, we have taken the feedback from voluntary organisations and have created a simple and quick insurance experience for you through our Insurance Puzzle Helper, the NFP insurance doctor!

All organisations are unique and your insurance package should reflect this, for example, if you only need Public Liability insurance you shouldn’t need to take out Property insurance cover too. The Insurance Puzzle Helper is here to help you identify what you need and just as important, what you don’t as well as allow you to apply for only those online.

Aon recognises filling out forms is a chore. So if you have had no claims, no change to your activities, and your turnover hasn’t increased by more than 20%, you won’t need to complete a form for renewal!



Helping you answer the tough questions

Organising insurance for a volunteering organisation can be a daunting experience: with a number of risks to consider, often technical jargon and just the complex nature of risk in the NFP space, leaving you with tough questions like: What does Public Liability actually cover me for? How are volunteers covered for accidental injury? Are volunteers covered at events?


So, we’ve created a number of product and marketing resource materials to help answer your difficult questions and provide clarity around questions voluntary organisations ask.  For any other questions – our dedicated NFP team will be able to help.













We help cover all the essentials

Using the Insurance Puzzle Helper

This is Aon’s unique, interactive and customer-friendly online tool to help you identify, understand + easily apply online for, only the covers you need. It allows you to get insurance for your Not for Profit based on the risks you actually face, and therefore not pay for those you don't.

How to use our Insurance Puzzle Helper:

Click: NFP Insurance Puzzle Helper button above
Answer: 10 simple YES/NO questions and then the Puzzle Helper will recommend the insurance covers for your organisation*
Choose how to apply: 
• Apply Online
• Book a phone appointment with our NFP Team
• Have the tailored application form emailed to you

* The information about Aon Risk Services Volunteering Organisation products is general in nature and should not be relied upon as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. So before deciding whether a particular product is right for you, please request the relevant PDS or contact 1800 123 266 to receive a copy and speak to an advisor.

The 6 key NFP insurance covers:

Protector association liability: Cover for your organisation’s directors, officers and bearers against legal obligation for actions arising from their duties. It also protects your organisation against alleged wrongful acts, and extends to employment practices liability and fidelity.

Public and products liability: If third parties suffer an injury or property damage as a result of your organisation's activities, we can ensure that you, your employees and your volunteers are protected in the event of a claim.

Voluntary workers personal accident: Age shouldn’t be an obstacle to volunteering or your insurance, so we offer a policy with no age limit. Your volunteers will be covered no matter how old. You may also visit our Volunteer Personal Accident page for more information and the opportunity to just buy this cover online.

Property and crime: We make sure you’re covered for loss, theft or damage to items that generally don’t leave your premises. However, if some items do need to leave the premises, we can ensure they’re covered too, just give us a call.

Motor Vehicles - Owned and Non-owned:
Owned Motor Vehicles: Comprehensive motor cover protects your organisation's (including leased) vehicles.
Non-Owned Motor Vehicles: This covers loss of excess, no claim bonus and hire costs for vehicles not owned by your organisation (such as those owned by volunteers) while being used on behalf of the organisation.

Optional: Volunteering Organisation Cyber cover

As a volunteering organisation, you will store a lot of personal information on your systems. With the recent rise in cyber hacks and attacks, and the fact that standard insurance policies won’t protect you in the event of one, what would happen if one of those affected was your NFP?

In response, we've worked with our cyber risk experts to develop a comprehensive and competitively priced insurance cover that protects your volunteering group. Learn More & Apply Online today: Aon’s NFP Cyber insurance


Need to make a Claim?

If you become aware of a matter or issue that may be or may give rise to a claim, you must notify us as soon as possible and provide all relevant correspondence and documentation. You can do this by calling Aon on 1800 123 266, emailing us, or writing to Aon at PO Box 1331, Parramatta, 2124.

Insurance for all of Australia

Aon Volunteering Organisation Insurance provides cover across the whole of Australia including NSW, Western Australia, Northern Territory, QLD, South Australia, Victoria and ACT. Regardless of where you live in Australia you can get insurance through Aon.


Got a question? Our dedicated NFP Team is available by phone or email Monday-Friday 8.30am-5pm AEST.

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