Massage & Myotherapy Australia

Insurance for members of Massage & Myotherapy Australia (MMA)

Get a quote Get a quote Or Call
Or Call 1800 805 191
Mon – Fri 8:30am – 5:30pm AET

Special offer: 18 months for 121

Get 18 months cover for the price of 12 when you take out a new Professional Indemnity and Public & Products Liability policy through Aon.1

Why do Massage & Myotherapy Austalia Members need insurance?

As the approved insurance broker by Massage & Myotherapy Australia, Aon have helped protect over 6,000 Massage Therapists.

As a massage therapist, the work you do is broad. One minute you’re helping heal pain from a serious injury, and the next minute, you’re helping someone who has worked a little too hard to relax. Everyday, you see firsthand the consequences of poor posture, unergonomic working set-ups and bad form in manual handling. While you might be an expert at helping heal these conditions, if a client alleged your treatment worsened their condition, healing from the financial consequences of this wouldn’t be so simple.

This is why it’s important to have adequate insurance in place for your massage therapy practice to help you to recover and heal from the financial stress of certain mishaps.

Why Aon?

Massage Therapists Insurance. Easy.

Easy to Understand

  • Easy to digest information about what insurances your business needs and buy online
  • Or it’s an easy call one of our experienced, friendly brokers on 1800 805 191

Easy to Buy

  • Quick quotes available online
  • Purchase in just a few clicks
  • Options available to pay monthly

Easy to Manage

  • Manage your renewals online and adjust your policy anytime you require, with a quick call
  • Request certificates of insurance quickly and easily
  • Aon can assist you in filing complex claims

Why Choose Aon for Massage Therapists Insurance?

When it comes to insurance, for your practice, there are a few options available to you. Aon is committed to making life easier for you with insurance that’s easy to understand, buy and manage, so you can get quotes and take out a policy online in just a few clicks. But if you need help, our team of friendly experienced brokers are a phone call away, so you can have confidence you’re making a better decision for you and your business.

What insurance do MMA Members need?

Professional Indemnity
(includes Public & Product Liability)
This helps to protects your business in the event a third party alleges that you have been negligent in performing your services or giving advice, and as a result, they have suffered injury or financial loss.2

For example, a client may allege that your massage treatment caused their condition to worsen, leading to further injury and pain, and they are suing you for financial compensation.
Public Liability
(included in our Professional Indemnity package)
Public Liability Insurance helps protect you against financial liability for third-party personal injury or property damage arising out of your business activities. For example, if a client or visitor was to slip and fall while on your business premises, you would look to this policy to cover the claim.2

While these events may seem rare, if they do occur, the financial impacts can be very significant. Public Liability is therefore an important cover to hold for any business which interacts with members of the public, whether that’s at their office, out in public, or at your clients’ homes.
Business Insurance
Business Insurance is designed to help protect businesses and their assets against certain unexpected events. For example, it can include cover for damage to business premises and/or equipment caused by fire, storm, theft and other insured events.2

A key part of this policy is Business Interruption, which can include cover for lost revenue in the event your business is unable to operate as usual due to an insured peril.

Business Insurance is made up of a number of sections of cover, and you can choose the sections that relate to your business. Cover is also available for damage to money (if you keep cash on premises), portable contents such as mobile phones and laptops, and Public Liability.
Cyber Insurance
Cyber insurance helps protect you against certain cyber related threats, such as unauthorised access to your computer system or network resulting in loss or theft of data.2

As a Chiropractor, you may store valuable client data (such as personal details, bank account details, health records and ID documents such as passports and drivers’ licences). When this type of personal information is kept digitally in your care, custody or control, it is important to consider the risks of data and security breaches. Cyber insurance may be worth considering when protecting your business against these risks.2

Cyber insurance has now become one of the essential products a business in the health industry should consider.
Product Liability
(included in our Professional Indemnity package)
Product liability insurance, is typically included as part of a public liability insurance policy.

Product liability insurance helps protect your business against financial liability for third party injury or damage caused by products sold or supplied through your business.

Public and Products Liability policies can cover legal defence and court costs, assisting your business with the financial setbacks of defending a claim.2

Cover Benefits for MMA Members

2 hours complimentary legal advice
You could save hundreds of dollars on outside legal costs with 2 hours of complimentary legal advice on risks insured under this Policy. Legal advice relating to your policy is not included.2

Unlimited retroactive date
You may be covered for claims relating to events that happened before you purchased cover, as long as you weren’t aware of a claim or facts or circumstances which could give rise to a claim, before you purchased the policy.2

Subject to eligibility criteria.

No excess
No excess for certain claims against the Professional Indemnity or Product Liability section.2

Run-off cover
You can be subject to claims for professional wrongdoing even after you cease operating, retire or sell your business. Run-off cover extends your insurance policy for up to 7 years after you cease operating, retire or sell your business, to indemnify you in respect of acts, errors or omissions occurring while your business was still operating.2


Frequently Asked Questions
Here are some questions commonly asked by Massage & Myotherapy Australia members.
What level of complimentary legal advice can I receive?
A total of 2 hours of complimentary legal advice is offered when you hold a Professional Indemnity policy arranged through Aon. You can call a designated legal helpline up to a total of 2 hours in each policy year, per policy, for general legal advice relating to your practice. Legal advice relating to the scope of cover under your policy is not included.

The legal helpline is entirely confidential, and you'll be supported by a network of lawyers who work independently of Aon. The details discussed with the Legal Helpline are confidential and will not impact the future cost of your insurance premium.
Is it mandatory for Massage Therapists to hold insurance?
As a massage therapist, while there are no laws relating to insurance you must hold, you may be required to maintain insurance as a requirement of your association membership, or to gain an approved provider status with private health funds. Insurance should still be something to seriously consider if you want to protect your business from financial pressure should you experience an insured event.
Am I covered if I conduct home visits to treat patients?
If you conduct home visits to provide your service, the Professional Indemnity and Public & Products Liability Policy arranged through Aon will extend to those visits. However, this may not be the case for all policies, so we recommend contacting your broker to confirm your coverage.2
Explore more FAQs
Why do Massage Therapists need Public Liability insurance?
Public Liability is an important cover for any business that interacts with members of the public. One of your clients or a member of the public could slip and hurt themselves or damage their property on your premises. This could lead to a claim against your business, and you could be held liable.2

What should I do if I have not received my certificate of currency or renewal offer/documents?
Please accept our apologies. At Aon we strive to deliver best in class service, so we are sorry to hear you have not received your documents. Please request your Certificate of Currency here or alternatively contact us on 1800 805 191 or and we will look to send your documents as soon as possible.

Self Service – Certificate of Currency

Click here to request a Certificate of Currency for your Health Combined Professional Indemnity and Public & Products Liability policy.*


Ways to get in touch

Call 1800 805 191

8:30am - 5:00pm AET
Mon - Fri (except public holidays) 
*The self-service Certificate of Currency request form is available for insureds who have a current and paid Combined Professional Indemnity and Public & Products Liability policy.

118 for 12 offer is available to customers who do not currently have a Professional Indemnity or Public Liability policy through Aon. Aon reserves the right to cancel this offer at any time. Terms and eligibility conditions apply, call 1800 805 191 for more details.

2Subject to full policy terms, conditions and exclusions.

Professional Indemnity, Product Liability and Public Liability Insurance for Massage Therapists is arranged by Aon Risk Services Australia Limited ABN 17 000 434 720 (Aon) on behalf of the underwriter, Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. If you purchase this insurance, Aon will receive a commission that is a percentage of the premium. Further information can be found in our FSG click here or provided upon request.

Please also note that the Australian Association of Massage Therapists Ltd ABN 70 104 153 460 (MMA), act as a referrer of the above listed insurance/s to Aon. Where you purchase this insurance as a result of a referral from MMA to Aon, MMA will receive a fixed fee from Aon’s total remuneration. Please feel free to contact us for further information.