Why you need insurance in the hospitality industry?

When you’re running a hospitality business, providing exceptional service is your biggest priority. Your customers come to your business to help them escape their daily grind, but unfortunately, there are some evens that can occur in the course of your business that could disrupt your own daily grind in a not-so-pleasant way. That’s why when it comes to protecting your business with adequate insurance, it’s worth being with a broker who understands the risks faced by the hospitality industry.

Why choose Aon for Hospitality insurance?

Aon is committed to making life easier for small and medium business owners with insurance that’s easy to understand, buy and manage. If you’re a small or medium business owner, your job is anything but small, so when it comes to protecting your business with the right cover, it helps to be with a broker that understands the risks of your industry.

We have a team of friendly experienced brokers who can guide you through your options, so you can have confidence you’re making a better decision for you and your business.

As a broker, we also draw upon our long-standing relationships with insurers to manage your claim for you. Making a claim can be stressful and this is one less thing for you to worry about.

Professions

Hospitality Businesses

Select your hospitality business to find the right insurance cover for you.

Bed & Breakfast

Caravan Park/Campground

Golf Clubs

Hotels

RSL

Bed & Breakfast

Caravan Park/Campground

Golf Clubs

Hotels

RSL

Be sure with an Aon broker

Friendly, experienced brokers

Prefer to discuss before you buy? We are here to answer all your questions over the phone.

1300 836 028

Products

Explore our products

Insurance you may need as a Hospitality business owner.

Professional Indemnity Insurance

1300 836 028

This provides cover in the event a third party alleges that you have been negligent in performing your services or giving advice, and as a result, they have suffered injury or financial loss.¹

Learn More

Public Liability Insurance

1300 836 028

Public Liability Insurance helps protect your business against liability for third-party personal injury or property damage arising out of your business activities. For example, if a client or visitor was to slip and fall while on your business premises, you would look to this policy to cover the claim.

While these events may seem rare, if they do occur, the financial impacts can be very significant. As a Hospitality business, you likely have significant interaction with clients, therefore Public Liability is a crucial cover to consider for your business, whether that’s at your premises, or out in public.¹

Learn More

Business Insurance

1300 836 028

Business Insurance is designed to protect your business and its assets (including equipment) against certain unexpected events. For example it can include cover for damage to business premises and/or equipment caused by fire, storm, theft and other insured events. Cover is also available for damage to money (if you keep cash on premises), and portable contents such as mobile phones and laptops.¹

A key part of this policy is Business Interruption, which can provide protection for lost revenue in the event your business is unable to operate as usual due to an insured peril.

Business Insurance is made up of a number of cover sections, and you can choose the sections that relate to your business. Cover is also available for damage to money (if you keep cash on premises), portable contents such as mobile phones and laptops, and Public Liability.

Learn More

Cyber Insurance

Get a quote

Protects your business against certain cyber related threats, such as unauthorised access to your computer system or network resulting in loss or theft of data.

Learn More

Management Liability

Get a quote

If you own your own business, you’re likely responsible for making some big decisions. Management liability insurance is designed to cover you and your business against actual or alleged mismanagement of your business.

Management Liability insurance can also help cover Employment Practices claims made against you by current or former Employees.¹

Learn More

FAQs

Questions to ask yourself

Here are some questions commonly asked by Hospitality business owners.

My business type isn’t listed above, can I still get insurance?

If your business type isn’t listed above, we may still be able to arrange cover for you. Simply give our team a call, and we may be able to assist you.

How do I find out what insurance I need?

The insurance you need will vary depending on the field you’re in, and you may need more than one policy. At a minimum, you’re likely to require Public Liability Insurance if you’ll be conducting activities in public and interacting with third parties. You can speak to our team to help you understand what insurances you may or may not need.

How do I make a claim?

You will find details of how to make a claim in the policy wording you receive from us. However, we also appreciate that having to make a claim can be a stressful time which is why as your advocate we are always on hand to help with any questions. Please do not hesitate to call us on Call 1300 836 028 during business hours.

none

Explore more FAQs

What if I need to make a change to my policy?
It is important to keep your policy up to date with the changing shape of your work but also to keep your business and personal information up to date in the event of a claim.

Should your business circumstances have changed, for example you have changed the services that you offer and you are not sure if your existing insurance covers it anymore then you can always call one of our experienced friendly brokers to discuss on 1300 836 028.

How do I renew my policy?
Aon’s Leisure team will be in touch approximately 30 days before your renewal date to discuss your ongoing needs and any changes to your business. Upon confirmation of these details and requirements, we will work on your renewal and send through the renewal offer. It is important at this stage to review the details of our offer carefully (remember pricing and coverage levels may have changed so it is important to review). If you are happy with the offer and wish to accept, it is important that you pay for your renewal by the date specified on the tax invoice.
Thank you for looking into renewing your policy through Aon. It is greatly valued that you are pleased with the level of service and coverage you receive.

What should I do if I have not received my certificate of currency or renewal offer/documents?
Please accept our apologies, at Aon we strive to deliver best in class service, so we are sorry to hear you have not received your documents. Please contact us on 1300 836 028 and we will look to send your documents as soon as possible.

What are your opening hours?
Our opening hours are 8.30 a.m. to 5.00 p.m. Monday to Friday (except public holidays).

The news you need to know

Insurance

Other covers to consider

View other insurance policies arranged through Aon for Hospitality businesses.

Workers’ Compensation

Get a quote

Workers’ Compensation Insurance covers an Employer’s liability to a worker for injuries arising out of their employment. Workers’ Compensation Insurance is mandatory but the requirements and legislation varies between the different States and Territories so you should check before making a decision.

Learn more

Personal Accident

Get a quote

Personal Accident insurance can protect you in the event of accidental injury, providing a lump sum payment or covering your loss of income to help give you the financial support you need.²

Depending on your individual needs and circumstances, Personal Accident insurance can be tailored to cover you for injuries sustained at work, on your journey to work, and/or anywhere, covering you 24/7.

Everyone’s professional and personal circumstances are different, and that’s why it’s important to get the right insurance mix to support your individual needs. If you would like to find out more about insurance coverage, please contact the Aon team on 1800 810 282.

Learn more

Car and Home Insurance

1300 836 028

Aon arrange a variety of personal insurance products for our clients including Home, Contents, Motor, Landlords, Boat and Caravan insurance.

If you like to keep all your insurances in one place, please talk to one of our advisors about our options and pricing.

Learn more

Contact

Ways to get in touch

Call 1300 836 028

8:30am - 5:00pm AEST
Mon - Fri (except public holidays)

¹Subject to the full terms, conditions and limits of the policy. Please review the full policy wording for more information.

Insurance for the Hospitality Industry

Why you need insurance in the hospitality industry?

Why choose Aon for Hospitality insurance?

Hospitality Businesses

Explore our products

The news you need to know

Other covers to consider

Ways to get in touch

Call 1300 836 028