Insurance for members of the NSW Council of Social Service (NCOSS)

Why Aon?

Insurance can be puzzling - let Aon help you put the pieces together!

Aon are the approved and recommended insurance broker for NSW Council of Social Service (NCOSS) members and have assisted the community sector for 30+ years. Over this time, we’ve come to understand your unique risks, and after listening to your feedback, want to help grow your knowledge and make easy, applying for the right insurance.
As a result, Aon have created a simple, online tool called the NFP Insurance Puzzle Helper. As all NFPs are unique, it makes sense your insurance package is too, for e.g. you may need Public Liability but not Property cover. So, from our range of tailored, affordable products for NCOSS members, the Insurance Puzzle Helper will help you identify and apply for online, only those that you need. 
Plus even easier, if your organisations’ activities don’t change over the year, there will be no forms at renewal!


Endorsed by the NSW Council of Social Services (NCOSS)

“NCOSS has worked with Aon since 2004 as our approved insurance broker, because of their reputation and reliability. Aon’s service team takes the time to understand every organisation’s needs.”



Helping you answer the tough questions

Organising insurance for a NFP organisation can be a daunting experience: with a number of risks to consider, often technical jargon and just the complex nature of risk in the NFP space, leaving you with tough questions like: What does Public Liability actually cover me for? How are volunteers covered for accidental injury? Are volunteers covered at events?

So, we’ve created a number of product and resource materials to help answer your difficult questions and provide clarity around questions voluntary organisations ask. For any other questions – our dedicated NFP team will be able to help on 1800 032 605.

We cover all your essentials

Using the Insurance Puzzle Helper

NFP Insurance Puzzle Helper - our unique, interactive and customer-friendly online tool has been developed to help you identify, understand and easily apply online for, only the covers needed. You can trust you're covered for the risks you face, and also not paying for those you don't.

Insurance Puzzle Helper how to:

Click: NFP Insurance Puzzle Helper button above
Answer: 10 simple Yes/No questions
The Puzzle Helper will then recommend the insurance covers for your organisation*
Choose how to apply:

  • Apply Online via the tailored form
  • Book a phone appointment with our NFP Team
  • Have the tailored application form emailed to you

* The information about Aon Risk Services NFP products is general in nature and should not be relied upon as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. So before deciding whether a particular product is right for you, please also request the relevant PDS or contact 1800 123 266 to receive a copy and to speak to an advisor.

The 6 key NFP insurance covers

Public and products liability
If third parties suffer an injury or property damage as a result of your organisation's activities, we can ensure that you, your employees and your volunteers are protected in the event of a claim.

Protector association liability
Cover for your organisation’s directors, officers and bearers against legal obligation for actions arising from their duties. It also protects your organisation against alleged wrongful acts, and extends to employment practices liability and fidelity.

Voluntary workers personal accident
Age shouldn’t be an obstacle to volunteering or your insurance, so we offer a policy with no age limit. Your volunteers will be covered no matter how old.

Property and crime
We make sure you’re covered for loss, theft or damage to items that generally don’t leave your premises. However, if some items do need to leave the premises, we can ensure they’re covered too, just give us a call.

Motor Vehicles - Owned and Non-owned
Owned Motor Vehicles: Comprehensive motor cover protects your organisation's (including leased) vehicles.
Non-Owned Motor Vehicles: This covers loss of excess, no claim bonus and hire costs for vehicles not owned by your organisation (such as those owned by volunteers) while being used on behalf of the organisation.

Optional: NFP Cyber Insurance

As a NFP, you will store a lot of personal information on your systems. With increasing prevalence of cyber hacks and attacks, and the fact that standard insurance policies won’t protect you in the event of one, what would happen if your NFP was impacted?

In response, we've worked with our cyber risk experts to develop a comprehensive and competitively priced insurance cover to protect your NFP. Learn More & Apply Online today: Aon’s NFP Cyber insurance.

Aon and Everproof - new product

Aon recently partnered with Everproof – a great value-adding product for Not-for-Profits, which in the insurance industry, only we're exclusively licensed to offer.

Everproof provides a way to automate and streamline your processes for ensuring your volunteers and staff have the needed qualifications for their roles. It also helps reduce your risk by ensuring automated verification of the information and expiry reminder emails to individuals. Historically, these tasks would be managed manually through excel or hardcopy documents which is time-consuming and prone to human error and fraudulent data. Try Everproof today.

NCOSS members who are Aon clients will receive a 10% discount off their Everproof subscription, just quote the code: AONNCOSS

Further Everproof info can be found on their Youtube or by contacting them direct:

Got a question? Our dedicated NFP Team is available by phone or email Monday-Friday 8.30am-5pm AEST.

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