NCOSS and Aon

Insurance for members of NSW Council of Social Service (NCOSS)

or call 1800 032 605 Mon - Fri 8:30am - 5:00pm AET

Why do NCOSS members need insurance?

Aon is the preferred insurance broker for NSW Council of Social Service (NCOSS) and has assisted the community sector for over 30 years. Over this time, we’ve come to understand the risks commonly faced by your industry, and after listening to your feedback, want to help grow your knowledge and make applying for the right insurance easy.

As a result, Aon has created a simple, online tool called the NFP Insurance Puzzle Helper. As all NFPs are unique, it makes sense your insurance package is too, for example, you may need Public Liability Insurance but not Property cover. So, from a range of tailored and affordable products Aon can arrange for NCOSS members, the Insurance Puzzle Helper will help you identify, and apply for online, only those covers that you might need.

Why choose Aon for NCOSS member insurance?

Aon can arrange affordable insurance solutions which are tailored to the risks commonly faced by NCOSS members. With over 30 years’ experience in this area, Aon is committed to making life easier for you with insurance that’s easy to understand, buy and manage. You can apply online by visiting our NFP Insurance Puzzle Helper. If you would prefer to speak to someone, our team of friendly experienced brokers are a phone call away to help you understand what insurances you may or may not need, but more importantly, why. You can be confident you’re making a better decision for you and your business.

What Insurance do NCOSS members need?

To identify the type of insurance that may be most relevant for your organisation, visit our NFP Insurance Puzzle Helper – an interactive and customer-friendly online tool to help you to determine whether your organisation’s Insurance health is up to scratch. Aon’s Insurance Puzzle Helper involves only 10 simple YES/NO questions to identify the insurance covers most relevant for your organisation. The most typical cover options for Not-For-Profits and Charities are below and are included in our Insurance Puzzle Helper for you to consider.

Why Aon?

Don't just insure, be sure.

Industry expertise

Feel confident about your choice of insurance by talking with specialists in your industry

Local support

All brokers based in Australia

Global broker

Our global scale means we can negotiate competitive quality insurance products with insurers

Client education

We provide specialist resources on business insurance and risk management to help you stay on top of current and emerging risks in your industry

Frequently Asked Questions

Will I be covered when travelling to and from work?

Journey Cover is available to protect employees whilst travelling directly between the boundaries of their place of residence and place of business, for the purposes of starting or ending their day’s work. For example, you trip and fall whilst on your way to work. To find out more, give our NFP team a call on 1800 032 605.

What about NDIS service providers?

If you are an NDIS service provider, Aon has created competitive insurance solutions which have been tailored to the commonly found risks of service providers. To find out about these insurance solutions and to learn more about the types of cover that are relevant for NDIS service providers, visit our NDIS Recipient and NDIS Provider Insurance page.

I work in childcare, am I covered under this policy?

If you work in a childcare centre and you are looking for insurance, Aon has a deep understanding of the education sector and has been able to organise flexible insurance for this sector to comply with the Australian Government’s requirements. To learn more about Childcare Centre Insurance, visit our webpage.

What is required to renew my policy?

Aon’s Not for Profit Team will contact you prior to expiry of your policy to discuss renewal. Aon recognises filling out forms is a chore, so we have simplified the renewal process where many organisations may be able to take advantage of not having to complete proposal forms again in order to renew the policy.

What else can Aon offer to NCOSS members?

Aon’s NFP team is happy to have a discussion regarding any of NCOSS member’s insurance needs. We can carry out a review of existing cover, advise if policies are appropriate or what other covers may be required. Give our NFP team a call on 1800 032 605 to discuss with one of our experts.

I need to make a claim, what do I do? (NCOSS)

If you become aware of a matter/issue that may be (or give rise to) a claim, you must notify us as soon as possible and provide all relevant correspondence and documentation. You can notify a claim by calling Aon on 1800 032 605, emailing [email protected], or writing to Aon at PO Box 1331, Parramatta, 2124.

Where does the cover Aon arranges extend to in Australia?

Aon’s Not-For-Profit team provides broking services to our members throughout the whole of Australia, with our coverage extending to all states and territories across the country. So, regardless of where you live or operate from in Australia, you can get covered through Aon.

Ways to get in touch

Or call us on 1800 032 605, email us on [email protected]

¹Subject to full terms, conditions and limits of the policy. Please review the full policy wording for more information.

In arranging certain NFP policies, Aon has binder agreements with relevant insurers under which Aon is authorised to commit such insurers to providing cover without reference to them. When acting under a binder we will be acting under an authority given to Aon by the insurer and will be effecting the insurance contract as agent of the insurer and not as your agent. Our binder arrangements with insurers are such that we remain your agent in the handling of any claim. If you purchase this insurance, Aon will receive a commission that is a percentage of the premium, Further information can be found in our FSG or provided upon request.