Comprehensive Insurance for Volunteering Organisations

Missing a piece of your Insurance Puzzle?

Your nearest Aon Insurance brokers:

Insurance can be puzzling – let us help you put the pieces together!

As the approved insurance broker for Volunteering Australia we have listened to the feedback of voluntary organisations and want to make understanding and applying for the right insurance easier for you. As a result, Aon and Sam Small are pleased to launch our new Insurance Puzzle Solver (IPS).

All organisations are unique and your insurance package needs to reflect this. For example, you may need Public Liability, but not insurance for a Property. The Insurance Puzzle Solver is here to help you identify what you need and just as important, what you don’t.

Plus, to make your experience with us even easier, if there’s no change to your organisations’ activities over the next year, there will now be no forms at renewal!

So, how does our Insurance Puzzle Solver work?
Click: Enter Insurance Puzzle Solver
Answer: 10 simple YES/NO questions
The Puzzle Solver will then recommend the insurance covers for your organisation*
Choose how to apply: 

Apply Online

Book a phone appointment with our NFP Team
Have the tailored application form emailed to you

We help cover all the essentials

Voluntary workers personal accident

Age shouldn’t be an obstacle to volunteering or your insurance, so we offer a policy with no age limit, so your volunteers will be covered no matter how old. Visit our Volunteer Personal Accident page, for more information and the opportunity to buy this cover online.

Public and products liability

If third parties suffer an injury or property damage as a result of your organisation’s activities, we can help to ensure that you, your employees and your volunteers are protected in the event of a claim.

Property and crime

Cover for loss, theft or damage to items that generally don’t leave your premises. If certain items do need to leave the premises, we can arrange cover for them too.

Motor vehicles

Owned motor vehicles - Comprehensive motor cover that protects your organisation owned and leased vehicles.

Non-owned motor vehicles - Covers loss of excess, no claim bonus and hire costs for vehicles not owned by your organisation (such as volunteer-owned vehicles that are being used on behalf of the organisation).

Protector association liability

This covers your organisation’s directors, officers and bearers against legal obligation for actions, arising from their duties. It also protects your organisation against alleged wrongful acts and extends to fidelity.

Employment practices liability

Automatic cover to help employers minimise the risk of potential cost of claims taken against them as employers.

Need to make a claim?

If you become aware of a matter or issue that may be a claim (or may give rise to a claim) you must notify us as soon as possible and provide all relevant correspondence and documentation. You can notify a claim by calling Aon on 1800 123 266, emailing, or writing to Aon at PO Box 1331, Parramatta, 2124.

Insurance for Australians

Aon Volunteer Insurance provides cover across the whole of Australia including NSW, Western Australia, Northern Territory, QLD, South Australia, Victoria and ACT. Regardless of where you live in Australia you can get cover through Aon.

Aon and Everproof - new product

Aon has recently partnered with Everproof – a great value-adding product for Not-for-Profits, which in the insurance industry, only we're exclusively licensed to offer.

Everproof provides a way to automate and streamline your processes re ensuring all your volunteers and staff have the qualifications required for their roles. It also helps reduce your risks by ensuring automated verification of information and sends out expiry reminders to individuals. Historically, these tasks would all be managed manually through excel spreadsheets or hard copy papers which was not only time-consuming but prone to the risk of human error and fraudulent data.

Volunteering Australia members who are Aon clients will receive a 10% discount off their Everproof subscription. Just quote the discount code: AONVA

For more information visit their Youtube or contact them directly:

To discuss your insurance needs, call us on 1800 123 266 between 8.30am - 5pm, Monday to Friday.
Email us

*The information about Aon Risk Services NFP products is general in nature and should not be relied upon as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. So before deciding whether a particular product is right for you, please request the relevant PDS or contact 1800 123 266 to receive a copy and to speak to an advisor.

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