Comprehensive insurance for Volunteering Organisations

Why Aon?

Volunteering Organisation insurance can be puzzling, let Aon help you put the pieces together!

As the approved insurance broker for Volunteering Australia the feedback of voluntary organisations has allowed us to create a simpler and quicker insurance experience for you through our NFP Insurance Puzzle Solver (IPS).

All organisations are unique and your insurance package should reflect this, for example, if you only need Public Liability insurance you shouldn’t need to take out Property cover too. The Insurance Puzzle Solver is here to help you identify what you need and just as important, what you don’t as well as allow you to apply for only those online.

Plus, for an even easier experience, if there’s no change to your organisations’ activities over the next year, with us, there will also be no forms at renewal!

We help cover all the essentials

Using the Insurance Puzzle Solver

This is Aon’s unique, interactive and customer-friendly online tool to help you identify, understand + easily apply online for, only the covers you need. It allows you to get insurance for your Not for Profit based on the risks you actually face, and therefore not pay for those you don't.

How to use our Insurance Puzzle Solver:

Click: NFP Insurance Puzzle Solver button above
Answer: 10 simple YES/NO questions and then the Puzzle Solver will recommend the insurance covers for your organisation*
Choose how to apply: 
• Apply Online
• Book a phone appointment with our NFP Team
• Have the tailored application form emailed to you

* The information about Aon Risk Services Volunteering Organisation products is general in nature and should not be relied upon as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. So before deciding whether a particular product is right for you, please request the relevant PDS or contact 1800 123 266 to receive a copy and speak to an advisor.

The 6 key NFP insurance covers:

Protector association liability: Cover for your organisation’s directors, officers and bearers against legal obligation for actions arising from their duties. It also protects your organisation against alleged wrongful acts, and extends to employment practices liability and fidelity.

Public and products liability: If third parties suffer an injury or property damage as a result of your organisation's activities, we can ensure that you, your employees and your volunteers are protected in the event of a claim.

Voluntary workers personal accident: Age shouldn’t be an obstacle to volunteering or your insurance, so we offer a policy with no age limit. Your volunteers will be covered no matter how old. You may also visit our Volunteer Personal Accident page for more information and the opportunity to just buy this cover online.

Property and crime: We make sure you’re covered for loss, theft or damage to items that generally don’t leave your premises. However, if some items do need to leave the premises, we can ensure they’re covered too, just give us a call.

Motor Vehicles - Owned and Non-owned:
Owned Motor Vehicles: Comprehensive motor cover protects your organisation's (including leased) vehicles.
Non-Owned Motor Vehicles: This covers loss of excess, no claim bonus and hire costs for vehicles not owned by your organisation (such as those owned by volunteers) while being used on behalf of the organisation.

Optional: Volunteering Organisation Cyber cover

As a volunteering organisation, you will store a lot of personal information on your systems. With the recent rise in cyber hacks and attacks, and the fact that standard insurance policies won’t protect you in the event of one, what would happen if one of those affected was your NFP?

In response, we've worked with our cyber risk experts to develop a comprehensive and competitively priced insurance cover that protects your volunteering group. Learn More & Apply Online today: Aon’s NFP Cyber insurance


Need to make a Claim?

If you become aware of a matter or issue that may be or may give rise to a claim, you must notify us as soon as possible and provide all relevant correspondence and documentation. You can do this by calling Aon on 1800 123 266, emailing us, or writing to Aon at PO Box 1331, Parramatta, 2124.

Aon & Everproof – new product

Aon has recently partnered with Everproof – a great value-adding product for Not-for-Profits, which in the insurance industry, only we're exclusively licensed to offer.

Everproof provides a way to automate and streamline your processes re ensuring all your volunteers and staff have the qualifications required for their roles. It also helps reduce your risks by ensuring automated verification of information and sends out expiry reminders to individuals. Historically, these tasks would all be managed manually through excel spreadsheets or hard copy papers which was not only time-consuming but prone to the risk of human error and fraudulent data.

Volunteering Australia members who are Aon clients will receive a 10% discount off their Everproof subscription. Just quote the discount code: AONVA

For more information visit their Youtube or contact them directly:

Insurance for all of Australia

Aon Volunteering Organisation Insurance provides cover across the whole of Australia including NSW, Western Australia, Northern Territory, QLD, South Australia, Victoria and ACT. Regardless of where you live in Australia you can get insurance through Aon.


VA Resource Centre for members

An Aon portal for quick access to resources to help service the needs of your organisation and those you support.

Learn More

Got a question? Our dedicated NFP Team is available by phone or email Monday-Friday 8.30am-5pm AEST.

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