Insurance for the members of Queensland Council of Social Service (QCOSS)

Why Aon?

Insurance can be puzzling - let Aon help you put the pieces together!

Aon are the approved insurance broker to the members of Queensland Council of Social Service (QCOSS) and with 30+ years of experience assisting the sector, we want it to be easy to understand and apply for the right insurance.

Your organisation will be unique and for that reason your insurance package should be too, for example, you may need Public Liability, but not Motor insurance. To get a quote or apply for only the Insurance Puzzle pieces you require, please review the cover explanation dropdown and complete only the relevant parts of the application form below.

Plus, for an even easier experience come time for renewal, no changes to your organisations’ activities over the year will mean no forms at renewal!

We help cover all the essentials

The 6 key NFP insurance covers:


Protector Association liability: Cover for your organisation’s directors, officers and bearers against legal obligation for actions arising from their duties. It also protects your organisation against alleged wrongful acts, and extends to employment practices liability and fidelity.

Public and products liability: If third parties suffer an injury or property damage as a result of your organisation's activities, we can ensure that you, your employees and your volunteers are protected in the event of a claim.

Voluntary workers personal accident: Age shouldn’t be an obstacle to volunteering or your insurance, so we offer a policy with no age limit. Your volunteers will be covered no matter how old. You may also visit our Volunteer Personal Accident page for more information and the opportunity to just buy this cover online.

Property and crime: We make sure you’re covered for loss, theft or damage to items that generally don’t leave your premises. However, if some items do need to leave the premises, we can ensure they’re covered too, just give us a call.

Motor Vehicles - Owned and Non-owned:
Owned Motor Vehicles: Comprehensive motor cover protects your organisation's (including leased) vehicles.
Non-Owned Motor Vehicles: This covers loss of excess, no claim bonus and hire costs for vehicles not owned by your organisation (such as those owned by volunteers) while being used on behalf of the organisation

Optional: NFP Cyber insurance


As a social service organisation, you will store a lot of personal information on your systems. With the recent rise in cyber hacks and attacks, and the fact that standard insurance policies won’t protect you in the event of one, what would happen if one of those affected was you?

In response, we've worked with our cyber risk experts to develop a comprehensive and competitively priced insurance cover that protects your NFP. Learn More & Apply Online today: Aon’s NFP Cyber insurance

Need to make a Claim?

If you become aware of a matter or issue that may be or may give rise to a claim, you must notify us as soon as possible and provide all relevant correspondence and documentation. You can do this by calling Aon on 1800 123 266, emailing us, or writing to Aon at PO Box 1331, Parramatta, 2124.

Aon and Everproof - new product

Aon has recently partnered with Everproof – a great value-adding product for Not-for-Profits, which in the insurance industry, only we're exclusively licensed to offer.

Everproof provides a way to automate and streamline your processes re ensuring all your volunteers and staff have the qualifications required for their roles. It also helps reduce your risks by ensuring automated verification of information and sends out expiry reminders to individuals. Historically, these tasks would all be managed manually through excel spreadsheets or hard copy papers which was not only time-consuming but prone to the risk of human error and fraudulent data.

QCOSS members who are Aon clients will receive a 10% discount off their Everproof subscription. Just quote the discount code: AONQCOSS.  For more information visit their Youtube or contact them directly:


Got a question? Our dedicated NFP Team is available by phone or email Monday-Friday 8.30am-5pm AEST.

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