ICG insurance hero

ICG and Aon

Insurance for members of the International Coach Guild (ICG)

or call 1800 805 191 Mon - Fri 8:30am - 5:00pm AET

Special offer: 15 months for 12


Get 15 months cover for the price of 12 when you take out a new Professional Indemnity and Public & Products Liability policy through Aon.1

Why do ICG members need insurance?

As a Coach, you play a vital role in helping people to achieve their full potential and work towards their life goals. However, it’s also important that you protect your business with appropriate insurance, through a broker that understands the risks your sector faces as well. Just as your service helps your clients through their challenging times, having adequate insurance in place will help you and your business weather rough times if you find yourself with a messy allegation of negligence and the resulting financial strain.

Aon is the approved insurance broker for the International Coach Guild (ICG) members. As sector experts, we have worked with industry bodies such as ICG to listen to the needs of coaches and negotiated with insurers to develop to cover that is easy to understand.

Why Aon?

Don't just insure, be sure.

Industry expertise

Feel confident about your choice of insurance by talking with specialists in your industry

Local support

All brokers based in Australia

Global broker

Our global scale means we can negotiate competitive quality insurance products with insurers

Client education

We provide specialist resources on business insurance and risk management to help you stay on top of current and emerging risks in your industry

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Frequently Asked Questions

Here are answers to some commonly asked questions by ICG Members.

What level of complimentary legal advice do I receive?

A total of 2 hours of complimentary legal advice is offered if you hold the Aon Health Combined Professional Indemnity, Public & Products Liability Policy. You can call the Legal Helpline up to a total of 2 hours in each policy year, per policy, for general legal advice relating to your practice. Legal advice relating to your policy is not included.2

The Legal Helpline is entirely confidential, and you'll be supported by a network of lawyers who work independently of Aon. This conversation will not impact the future cost of your insurance premium.

Why should Coaches consider Public & Products Liability insurance?

You know there are things in life that are out of our control, like accidents. There could be a loose nail, and someone could snag themselves on it, setting into motion any number of events that could lead you to being sued. You could be held liable if someone is injured or their property is damaged on your premises or because of your business dealings.

Public & Products Liability insurance provides cover for legal liabilities if a member of the public makes a claim that they were injured, or damage was caused to their property because of your business dealings or on your premises2.

Am I covered if I conduct home visits with clients?

If you conduct home visits to provide your service, the Aon Health Combined Professional Indemnity, Public & Products Liability Policy will extend to those visits.2 However, this may not be the case for all policies, so we recommend contacting your broker to confirm your coverage.

Why might I need run-off cover?

Even after you've retired or are no longer practising, you could still be subject to claims from the time you were in business. Under the Combined Professional Indemnity, Public & Products Liability Policy arranged through Aon, run-off cover allows you to arrange complimentary run-off cover for a period of up to 7 years in relation to incidents that happened while you were practising.2

When will I receive my certificate of currency?

When you purchase your insurance online you will receive your certificate of currency in minutes to your elected email address. If you purchase your insurance with one of our experienced brokers, the time line may vary.2

How do I make a claim?

You will find details of how to make a claim in the policy wording you receive from us. However, we also appreciate that having to make a claim can be a stressful time. That's why as your advocate we are always on hand to help with any questions. Please do not hesitate to call us on 1800 805 191 during business hours or email [email protected]

What if I need to make a change to my policy?

It is important to keep your policy up to date with the changing shape of your business but also to keep your business and personal information up to date in the event of a claim. Should your business circumstances have changed, for example you have moved into a new premises or you have changed the services that you offer and you are not sure if your existing insurance covers it anymore, then you can always call one of our experienced friendly brokers to discuss on 1800 805 191 or [email protected]

How do I renew my policy?

Your renewal offer, schedule and tax invoice will be emailed to you approximately 30 days before your renewal date. Please ensure you review the details of our offer carefully (remember pricing and coverage levels may have changed so it is important to review). If you are happy with the offer and wish to accept, simply make payment by the date specified on the tax invoice.

What should I do if I have not received my certificate of currency or renewal offer/documents?

Please accept our apologies. At Aon we strive to deliver best in class service, so we are sorry to hear you have not received your documents. Please request your Certificate of Currency here or alternatively contact us on 1800 805 191 or [email protected] and we will look to send your documents as soon as possible.

What are your opening hours?

Our opening hours are 8.30 a.m. to 5.00 p.m. AET Monday to Friday (except public holidays). If you need to contact us out of hours you can email us at [email protected] and we will pick up your query on the next business day.

Can I pay for my policy monthly?

Yes, you can, monthly payments can be arranged through a premium funding agreement with Hunter Premium Funding4 to help you spread the costs of your insurance across the year. Please note that the total overall cost is higher if you pay monthly. Contact us on 1800 805 191 or by email on [email protected]

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Ways to get in touch

Or call us on 1800 805 191, email us on [email protected]


1Offer available to new customers who purchase the Aon Health Combined Professional Indemnity, Public & Products Liability Policy and who do not currently have a Professional Indemnity or Public Liability policy through Aon. Aon reserves the right to cancel this offer at any time.

2Subject to the full terms, conditions and limits of the policy. Please review the full policy wording for more information.

3We will process your certificate of currency request instantly but, depending on your internet speed and email server, it could take a few minutes to get to your inbox.

4Hunter Premium Funding is a third party independent of Aon, however Aon will receive a commission if you pay for your policy through a premium funding agreement with them.

The Aon Health Combined Professional Indemnity, Public & Products Liability Policy is arranged by Aon Risk Services Australia Limited ABN 17 000 434 720 (Aon) on behalf of the underwriter,Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. If you purchase these insurance, Aon will receive a commission that is a percentage of the premium. Further information can be found in our FSG click here or provided upon request.

Please also note that the International Coach Guild Ltd, ABN 32 166 429 885 (ICG), act as a referrer of the above listed insurance/s to Aon. Where you purchase this insurance as a result of a referral from ICG to Aon, ICG will receive a fixed fee from Aon’s total remuneration. Please feel free to contact us for further information.