Communiteer and Aon
Insurance solutions for Communiteer members
Or call 1800 123 266 Mon - Fri 8:30am - 5:00pm AET
Why do Communiteer members need insurance?
As a Not-For-Profit, you and your volunteers play an important role in the functioning of our community. Regardless of the type of organisation you run, your work helps to create stronger, safer and more connected communities, adding immeasurable value to society.
By working closely together, and leveraging our longstanding relationship with insurers, we’ve developed an understanding of the risks not-for-profits face and helped design cover that caters to these risks.
Why Aon for Communiteer member?
When it comes to insurance for your not-for-profit organisation, there are a number of options available to you, and you may or may not need more than one. We understand it can be confusing, and there are a lot of pieces to put together. So as part of our commitment to making insurance easy to understand, buy and manage, we’ve developed the NFP Insurance Puzzle Helper to help you identify what insurance you may need, what you may not need need, and most importantly, why.
What Insurances might NFPs and Volunteering Organisations need?
Why Aon?
Don't just insure, be sure.
Industry expertise
Feel confident about your choice of insurance by talking with specialists in your industry
Local support
All brokers based in Australia
Global broker
Our global scale means we can negotiate competitive quality insurance products with insurers
Client education
We provide specialist resources on business insurance and risk management to help you stay on top of current and emerging risks in your industry
Frequently Asked Questions
Here are some questions commonly asked by Not-for-Profits.
What is required to renew my policy?
Aon’s Not for Profit Team will contact you prior to expiry of your policy to discuss renewal. Aon recognises filling out forms is a chore, so we have simplified the renewal process where many organisations may be able to take advantage of not having to complete proposal forms again in order to renew the policy.
How do I make a claim? (NFP)
You will find details of how to make a claim in the policy wording you receive from us. However, we also appreciate that having to make a claim can be a stressful time which is why, as your advocate, we are always on hand to help with any questions. You can notify a claim or circumstance by calling Aon on 1800 123 266, emailing [email protected], or writing to Aon at PO Box 1331, Parramatta, 2124.
What if I need to make a change to my policy? (NFP)
It is important to keep your policy up to date with the changing shape of your work but also to keep your business and personal information up to date in the event of a claim. Should your business circumstances have changed, for example you have changed the services that you offer and you are not sure if your existing insurance covers your new business activities then you can always call one of our experienced friendly brokers to discuss on 1800 123 266.
What are your opening hours? (NFP)
Our opening hours are 8.30 a.m. to 5.00 p.m. Monday to Friday (except public holidays). If you need to contact us out of hours you can email us at [email protected] and we will pick up your query on the next business day.
The news you need to know
Ways to get in touch
Or call us on 1800 123 266, email us on [email protected]
1Subject to full terms, conditions, exclusions and limits of the policy. Please review the full policy wording for more information.
2Hunter Premium Funding is a third party independent of Aon, however Aon will receive a commission if you pay for your policy through a premium funding agreement with them.
In arranging certain NFP policies, Aon has binder agreements with relevant insurers under which Aon is authorised to commit such insurers to providing cover without reference to them. When acting under a binder we will be acting as agent of the insurer and not as your agent. Our binder arrangements with the insurers are such that we remain your agent in the handling of any claim. If you purchase any of these insurances, Aon will receive a commission that is a percentage of the premium. Further information can be found in our FSG or provided upon request.